More information about HeartLink Counseling’s practice policies is provided in a detailed description of Consent for Treatment which you will review during your first session. You are also welcome to contact Amanda if you have additional questions.
Do you accept insurance?
If your health insurance includes mental health benefits, it may cover all or a portion of your treatment. HeartLink Counseling is currently out of network for all insurance companies, but Amanda has been certified as a Tricare affiliate. If you would like to use your out-of-network benefits, you will pay in full at the time of your appointment and Amanda will provide you with the necessary paperwork to submit to claims for insurance reimbursement. As insurance companies reimburse at their discretion, you may want to contact your insurance company to determine your out-of-network benefits prior to making an appointment, and consider the following questions:
- Do I have mental health benefits?
- Will those benefits pay for work with a Licensed Marriage and Family Therapist (LMFT)?
- Does my plan offer coverage for couple therapy?
- What is my deductible and has it been met?
- How many sessions per calendar year does my plan cover?
- Is primary care physician approval required?
Please note, in weighing the costs and benefits of utilizing health insurance for mental health services, a number of people choose not to use their health insurance due to high deductibles, limits on number of sessions, or health insurance requirements for mental health diagnosis.
How much do you charge?
HeartLink Counseling’s fee for a 50-55 minute individual session is $140.00, and a 55-60 minute couple session is $160.00. 80-90 minute sessions are $240.00. Please feel free to contact Amanda with any questions about services or pricing.
What methods of payment do you accept?
Fees are payable by cash, check, or credit card at the time that services are rendered. Credit card payment includes a convenience fee and are processed through a HIPAA-compliant system for therapists called Ivy Pay.
What is your cancellation policy?
If you need to cancel your appointment, please contact Amanda at least 24 hours in advance. If you cancel with less than 24 hours notice or do not show up to your scheduled appointment, you will be charged your full session fee.
How long are sessions?
Typical individual sessions last from 50-55 minutes, and couples sessions from 55-60 minutes. Amanda also offers 80-90 minute sessions as indicated or requested.